Pay by Check: Manual and Offline Payments

Making a manual payment for membership might see counterintuitive when operating your membership business online. Most sites want things fast: an instant credit card or PayPal payment, so members can access your content without delay.

For some projects, though, manual payments are really important. Take the example of a super high-priced team course. With these large ticket purchases, sending the payment directly to your bank account reduces fees and gateway charge limits.

Or, take a super local community organization. If your members are all living in the same area, they may prefer to bring their dues payment to you in person (which also avoids credit card processing fees).

You need the Pay By Check: Manual and Offline Payments Add On. With this Add On, you’ll realize these clear benefits:

• Freedom for members to choose their preferred secure payment method.
• Secure options for people who might not want to pay with a credit card or have business requirements related to invoice payments.
• Confidence as the owner that only members whose manual payment has been confirmed can access all the benefits of your membership.

Keep reading to explore the documentation on setting up this Add On for your PMPro-powered membership site.

How it Works

There are many ways to set up this Add On, but for most cases sites use it to let members make manual payment for membership in addition to the site’s primary credit card payment method.

When users get to the checkout page, they will see a section where they can choose between Credit Card / PayPal or the configured Check / Manual payment gateway.

• If a user chooses to make a manual payment, they will be shown your custom instructions on how to make the payment. These instructions are shown on the checkout page, membership confirmation page, as well as in their confirmation email.
• After checkout, the member’s first order is set to “pending” status.
• The member does not gain immediate access to the benefits of their membership level.

After payment is received, whether by cash or check, bank transfer, or another manual method, the admin or membership manager must confirm receipt by editing the order to changing the status to success. Only then will the checkout complete and their full membership access will be granted.

Members whose order is not complete (in the pending status will see the default non-member-text notice when trying to access members-only content). To customize the default message, navigate to Memberships > Settings > Advanced Settings > Message Settings.

Video Demo

How to Set Up the Manual Payments Gateway

In order to allow members to make an optional payment for membership, you must first set up your manual payment gateaway.

1. Navigate to Memberships > Settings > Payment Gateway in the WordPress admin.
2. Select Pay by Check as the Payment Gateway.
3. Adjust the Gateway Label to match your goals, for example “Check”, “Venmo”, or “Direct Deposit”.
4. Then, add text to the Instructions field. This field should explain exactly how members should make the manual payment (e.g. your Venmo username, SWIFT bank code, or mailing address for check payment).
5. Save the changes.

These steps configure your Manual Payment Gateway settings. You can leave the Manual Gateway set as the default payment gateway, or you can switch to another primary gateway. Use these steps to have a primary gateway that accepts online payments, like Stripe, and allow members to choose to pay with the manual option.

1. Navigate to Memberships > Settings > Payment Gateway in the WordPress admin.
2. Select any other gateway, such as Stripe as the Payment Gateway.
3. Save the changes.

Behind the scenes, the “Pay by Check/Manual” settings are stored in your database.

Set Up Membership Levels to Allow Manual Payments

With your payment gateway configured and the Add On active, you can now set which membership levels allow or do not allow manual payments. Repeat these steps for each level you offer.

1. Navigate to Memberships > Levels and select a level to Edit.
2. Locate the section Pay by Check/Manual Settings. This section has several options:
   • Allow Pay by Check/Manual: Choose whether this level allows people to pay manually only, as an option, or if manual payment is required.
   • Send Renewal Emails: Set the number of days before renewal when reminder emails should be sent.
   • Send Reminder Emails: Specify how many days after a missed payment a reminder email is sent.
   • Cancel Membership: Determine the number of days after a missed payment when membership should be canceled.
3. After changing the level’s settings, Save Changes.

Order Management and Access Controls

If you offer manual payments on a one-time or recurring payment level, the following admin details apply:

• When a user choose to make manual payment at checkout, their initial checkout order will be marked as pending.
• Additionally, when the renewal payment is coming due, there will be a new order created with pending status.
• Admins must manually update the order to success after receiving payment.

Once the order is marked as success, the member will gain full access to all protected content for their level.

A Note About Grace Periods

Existing customers who already have a successful order in the past may get access to the content right away. This is programmed to provide users with a grace period on their recurring payments.

To remove this grace period, you must modify the setting to cancel membership after a missed payment.

1. Navigate to Memberships > Settings > Levels > Edit Level in the WordPress admin.
2. Set the Cancel Membership value to “0” to give existing members no grace period on content access and cancel membership immediately after their current term ends.
3. After changing the level’s settings, Save Changes.

In practice, it is best to give some grace period for your existing customers. New users will not gain access to any content until their first order is marked success. Existing customers will appreciate retaining access for a few days until you receive payment.

Screenshots

Action and Filter Hooks

do_action( 'pmpropbc_activation' );

Execute additional code when you activate the Pay By Check Add On.

do_action( 'pmpropbc_deactivation' );

Execute additional code when you deactivate the Pay By Check Add On.