Here is a current list of PMPro email templates. You can customize the subject line, recipients (including CC and BCC), and body of any email from the Memberships > Settings > Email Templates screen in the WordPress Admin.

List of Email Templates

Here is a current list of PMPro email templates.

Checkout Emails

• Checkout: Paid and Checkout – Paid (Admin)
• Checkout – Free and Checkout – Free (Admin)
• Checkout – Check / Manual and Checkout – Check / Manual (Admin)

Account Change Emails

• Admin Change and Admin Change (Admin)
• Cancel and Cancel (Admin)
• Membership Expired
• Membership Expiring

Payment & Billing Emails

• Billing Information Updated and Billing Information Updated (Admin)
• Cancelled Auto-Renewals and Cancelled Auto-Renewals (Admin)
• Credit Card Expiring
• Payment Action Required and Payment Action Required (Admin)
• Payment Failure and Payment Failure (Admin)
• Recurring Payment Receipt
• Recurring Payment Reminder
• Refund and Refund (Admin)

Video: How to Edit Email Templates

How to Disable an Email

Any PMPro email can be turned off through a simple settings screen. This is most often used when you have set up other welcome sequences through a WordPress-based or third-party email marketing platform. We do not recommend disabling the invoice or expiration emails.

1. Navigate to Memberships > Settings > Email Templates and select the template to edit.
2. Check the box to Disable this email?
3. Click “Save Template“.

The selected email will no longer be sent through your site.

How to Send a Test Email

Admins can send a test version of any PMPro email from the Email Templates screen. Here’s how:

1. Navigate to Memberships > Settings > Email Templates and select the template to edit.
2. In the Send a test email to: section, enter your email address and click the button to Save Template and Send Email.

Note that testing an email may or may not pull in the correct template variable data. This does not necessarily mean the template is broken. Check your Email Log to view the live emails being sent through your membership site and confirm that everything is accurate.

How to Reset the Email Template

You can reset any template to the latest PMPro default. Here’s how

1. Navigate to Memberships > Settings > Email Templates and select the template to edit.
2. Locate the “Reset Template” button below the Body textarea / editor.

This will prompt you to confirm that you want to reset the template. After clicking confirm, the email subject, recipients, and body will be reset to the latest PMPro default values. This action cannot be reversed.